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Term and Conditions


Before consuming any Movement food products please consider that they are produced in facilities that handle the following ingredients; milk, egg's, soya, seafood,  peanuts, sesame seeds, tree nuts, gluten, (from wheat, rye, barley, oats and spelt) and celery. It is not possible to guarantee the total absence of these ingredients in any Movement Food products.

Late pickup:

It is the responsibility of the consumer to collect their meal order at the time stated by the store. In the event that the order is not collected at the specified time the customer will be charged at the full amount for their order. No refunds available.


Movement Food regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Movement Food users, and conforms to Internet privacy standards.

If you have questions or concerns regarding this statement, you should first contact Customer Care Team at Movement Food on (778) 227 0839  or email 

Collection of Information

In order to use the Movement Food website, we may require information from you in order to provide the best service possible.

All correspondence may also be collected and stored, particularly in regard to the service, support and accounts, including email and phone calls.

Any information collected by Movement Food is collected via correspondence from you. This may be via the telephone, email, mail, fax or directly through our website and through interaction with the Movement Food team.

Use of Collected Information

Any details collected from a Movement Food customer is required in order to provide you with our products and services, including a high level of customer service.

Correspondence is recorded in order to provide service references, and to assist in our team development and training.

Allergies & Pregnancy Related

Movement Food strongly suggests that you consult your Doctor prior to consuming Movement Food.

It is the Customers responsibility to refer to the Nutritional Panel and Ingredients of each meal before purchase. While Movement Food takes all due care to keep allergy prone ingredients out of certain meals, please be aware they may still be present.

Movement Food accepts no liability to any allergic reaction by a Customer as a result of consuming a Movement Food meal/product - this also applies to expecting mothers.


Movement Food uses personally identifiable information for essential communications, such as Emails, SMS, accounts information, and Customer service details. We may also use this information for other purposes, including some promotional Emails, SMS order reminders, newsletters and offers. If at any time you do not wish to receive such correspondence, you can request to be removed from any mailing lists by unsubscribing or emailing us at

We do not collect your personal information for any third party agent/service providers not related directly to Movement Food. 


We reserve the right to disclose your personal identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website, then information will be released. 


Links on the Movement Food site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain names of &

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.


Any inquiries regarding the Movement Food Terms and Conditions should be directed by email to or by telephone on (778) 227 0839

Cancellation Policy

Due to the nature of our business Movement Food requires a minimum notice of 48 hours prior to order cut off mentioning your intention to cancel your order. This must be done by calling our Customer Care Team on (778) 227 0839